Find all the nails and beauty services at Infinity nail salon in Cardiff

• Punctuality and Courtesy

         Arriving late may interfere with your treatment, all appointments will end at their scheduled time so that the next client will not be delayed, and a full charge will be applied. All times stated include preparation of room and client: i.e. 5 minutes at the beginning and end of treatment.

Please arrive 10 minutes prior to treatment if it is your first appointment at the salon.

• Cancellations

          Cancellations require at least 24 hours notice, otherwise we reserve the right to charge of total amount of deposit. 

Cancellations should be made by calling us on 02920 190 232 or message us on Facebook or Google and make sure to get replied.

0.50p Charged for all deposit refund transactions. 

• Payment

          We only accept card payments for deposits to secure your appointment. Paypal and most credit and debit cards are accepted.

• Guarantee

  Our nail salons offer one week satisfaction guarantee policy for our nail services and just for damage nails. Please note our guarantees are provided on same service you have received and changing the service or colours, that would be extra cost. 

• Gift Vouchers

          Gift Vouchers are non-refundable and are valid for 12 months from the purchase date and will not be accepted after the expiry date.

Our gift voucher number must be quoted at the time of booking and the voucher handed to the therapist at the start of your treatment. You are not under obligation to use the full value of your vouchers during one session. Late cancellation and "failure to show" terms as laid out above also apply to gift vouchers. Gift Vouchers cannot be redeemed against aesthetic treatments.

• Smoking

          Please note that it is illegal to smoke anywhere in the Salon.

• Privacy

          Rest assured that your privacy is important to us, and we are committed to maintaining the privacy of any personal information we collect from you. We do not share any of your personal information with any third party organisations and we abide by the principles of UK data protection legislation.

• Medical Conditions

          Please inform your therapist of any medical condition and allergic including pregnancy prior to booking as some treatments may not be appropriate for you

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• Hygiene

          Salon Hygiene is, of course, the utmost importance and to achieve optimal cleanliness all our sterilisation equipment is approved by the local Environmental Health Officer. 

• Lost Property

          We ask clients to look after their property while at Infinity Nails Pro as we are unable to take responsibility of items left unattended. 

• CCTV 

          Our salon security cameras are operating 24/7 for our beauticians and customers safety.